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Support

Issues​

Bug reports and feature requests go to MapColonies/shigola.

A good report includes the Shigola version (shigola version), the relevant part of your config file, and — for a rendering problem — the data and the tile coordinates that show it.

Issues with these docs go to MapColonies/shigola-docs.

Before opening one​

Most problems fall into a handful of shapes the docs already cover:

  • A tile is empty or the wrong shape. Check the layer's min_zoom/max_zoom, and turn on SQL debugging to see the query that actually ran.
  • The cache is not being read. See Cache is not being read — a key format change and a failing tier both present as a cache that never hits.
  • / returns JSON instead of the viewer. That is the OGC landing page; the viewer is at /viewer/.
  • A config key seems to be ignored. Unknown keys are not rejected, so a typo is silent — check the spelling against Configuration.

No support commitment​

Shigola is provided as-is under the MIT licence. There is no commercial support offering and no service-level commitment attached to it.